Privacy Policy

Effective Date: December 20, 2025

This Privacy Policy explains how John 3:16 Transport LLC (“John 3:16 Transport,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or interact with our website (the “Site”) or request our services.

Quick links:
Cookie Policy: https://j316transport.com/cookie-policy/
Terms of Use: https://j316transport.com/terms-of-use
Contact Us: https://j316transport.com/contact-us/

1) Scope

This Privacy Policy applies to information collected through the Site and related communications (for example, quote requests, calls, texts, emails, and chat). It does not apply to third-party websites or services that may be linked from our Site.

2) Information We Collect

A. Information you provide to us

Depending on how you interact with us, we may collect:

  • Contact details (such as name, email address, phone number).
  • Shipping details (pickup/delivery locations, ZIP codes, dates, timing preferences).
  • Vehicle details (year/make/model, operability, notes that affect pricing/handling).
  • Communication content (messages, emails, call notes, and any information you share with our team).

B. Information collected automatically

When you visit the Site, we (and our service providers) may automatically collect:

  • Device and usage data (IP address, browser type, device identifiers, pages visited, time spent, referring URLs).
  • Approximate location inferred from IP address (city/state level).
  • Cookies and similar technologies (see Cookie Policy).

C. Information from third parties

We may receive information from service providers who help us operate the Site, provide analytics, run advertising, or support customer communications.

3) How We Use Information

We use information for purposes such as:

  • Providing services (prepare quotes, schedule transport, coordinate pickup and delivery, customer support).
  • Communicating with you (send updates, respond to questions, confirm details).
  • Improving the Site and operations (debugging, analytics, performance, quality assurance).
  • Marketing and promotions (where permitted by law, and subject to your choices).
  • Security and fraud prevention (protect the Site, our business, and users).
  • Legal compliance (meet applicable legal, regulatory, and insurance-related obligations).

4) How We Share Information

We may share information in the following situations:

  • Service providers that help run our Site and business (hosting, analytics, communications, customer support tools).
  • Operational partners when needed to fulfill a shipment (for example, dispatch/coordination and carrier-side communications).
  • Legal and safety when required by law, court order, or to protect rights, safety, and prevent fraud.
  • Business transfers (if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction).

We do not sell personal information for money in the traditional sense. However, some analytics/advertising technologies may collect data via cookies or similar tools. See our Cookie Policy for details and controls.

5) Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate the Site, remember preferences, understand traffic, and measure performance. We may also use analytics and advertising tools to help us understand how people use the Site and to market our services.

For details and options, please see our Cookie Policy: https://j316transport.com/cookie-policy/

6) Your Choices

  • Marketing emails: You can opt out by using the unsubscribe link in the message (when provided).
  • Texts/calls: You can request to stop promotional communications by contacting us.
  • Cookies: You can adjust browser settings and manage cookie preferences as described in our Cookie Policy.

7) “Do Not Track” Signals

Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is no consistent industry standard for interpreting DNT signals, the Site may not respond to DNT signals.

8) Privacy Rights (U.S. State Disclosures)

Depending on where you live, you may have rights related to your personal information, such as the right to request access, deletion, correction, or information about how data is used and disclosed.

To make a request, contact us here: https://j316transport.com/contact-us/
We may ask you to verify your identity and confirm request details before responding.

California (CCPA/CPRA) notice

California residents may have additional rights, including the right to know what personal information is collected and disclosed, the right to delete (subject to exceptions), and the right to opt out of certain “sharing” for cross-context behavioral advertising. To exercise these rights, use our contact page: https://j316transport.com/contact-us/

9) Data Retention

We keep personal information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of data and why we collected it.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The Site may include links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.

12) Children’s Privacy

The Site and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the latest version took effect. Your continued use of the Site after updates means you accept the updated policy.

14) Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us:
https://j316transport.com/contact-us/

Related:
Cookie Policy: https://j316transport.com/cookie-policy/
Terms of Use: https://j316transport.com/terms-of-use

Helpful Privacy Resources (Third-Party Sites)