Anti-Spam Policy

Last updated: December 20, 2025

1) Purpose

John 3:16 Transport is committed to responsible, permission-based communication. This Anti-Spam Policy explains what we consider spam, what we send (and don’t send), and how you can control your communication preferences.

2) What “Spam” Means

In the context of email, SMS, and other electronic messages, spam generally refers to unsolicited, bulk, or indiscriminate messages—especially messages sent without a clear reason, consent, or an easy way to opt out.

3) What We Send (Legitimate Messages)

We may contact you when there is a clear, relevant reason, such as:

  • Quote requests and follow-ups you asked for through our website or other direct channels
  • Customer support replies when you contacted us
  • Service and transaction updates (e.g., booking details, pickup/delivery coordination, documentation, billing notices)
  • Important notices related to your shipment, account, or requested services

4) What We Do NOT Do

We do not engage in spam practices. In particular:

  • We do not send mass promotional emails to people who did not request them
  • We do not buy email lists or use scraped addresses
  • We do not send messages with deceptive subject lines or misleading “from” details
  • We do not send marketing messages without a legitimate basis (such as your request or consent)

You may receive messages from us if you:

  • Submit a quote or form on our site
  • Ask us to contact you
  • Become a customer and need service-related communication
  • Otherwise provide permission for us to reach you (where required by applicable law)

If you submit your contact details, you understand we may use them to respond and provide updates related to your request or service.

6) How to Unsubscribe / Opt Out

You can opt out at any time:

  • Email: Use the unsubscribe link (when included) or reply requesting removal
  • SMS/Text (if applicable): Reply STOP to end messages
  • Any time: Contact us and request that we stop sending non-essential messages

Contact page: https://j316transport.com/contact-us/

7) Third-Party Services

We may use reputable service providers (such as email/SMS platforms) to deliver messages. They are only permitted to process your information to provide services to us and are not allowed to use it for their own marketing.

8) Reporting Concerns or Suspected Abuse

If you believe you received an unsolicited message claiming to be from John 3:16 Transport, contact us right away so we can investigate:
https://j316transport.com/contact-us/

9) Privacy and Data Handling

For details on how we collect, use, and protect personal information, please read our Privacy Policy:
https://j316transport.com/privacy-policy/

10) Changes to This Policy

We may update this Anti-Spam Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date above shows when it was last revised.

Official U.S. Guidance:

FTC – CAN-SPAM Act Compliance Guide (U.S.)
This is an official U.S. government guide explaining the basic rules for commercial email (like marketing or promotional emails). It covers things like truthful subject lines, identifying the sender, including a physical address (when applicable), and providing a clear way to unsubscribe.

FCC – Stop Unwanted Robocalls and Texts (U.S.)
This is an official U.S. government consumer guide focused on unwanted calls and text messages. It explains common protections and best practices around stopping spam calls/texts, blocking/reporting, and understanding your options if you’re receiving messages you didn’t request.